ASSISTANT CLINICAL DIRECTOR

JOB DESCRIPTION

Position Overview: Trellis Counseling is seeking an Assistant Clinical Director. The Assistant Clinical Director is responsible for the management and development of all clinical and leadership staff of Trellis Counseling. The Assistant Clinical Director must think globally and make decisions independently that promote growth for Trellis Counseling. The Assistant Clinical Director must also maintain a minimum clinical caseload of 10 clients per week. This is a full-time, overtime exempt salaried position requiring 30+ hours of work per week.

About Trellis Counseling: Here at Trellis Counseling, we believe in creating the best atmosphere for our clients and employees and giving back to our community. Our mission is to help members of our communities reconnect with the things that are truly important and thrive, both in their own lives and in their relationships. We strive to make wellness a down to earth practice. Our vision is to eliminate mental health stigma by creating awareness of, appreciation for, and acceptance of mental health self-care.

Our Values: Trellis Counseling lives by values that guide who we are as a team and how we present to our communities. We hire staff who bring these values to life.

Creating strong relationships: Building strong, meaningful relationships is a basic need for all of us. We value building relationships within our community and helping our clients do the same. It’s also a hallmark of our business to promote strong, lasting bonds within our team and to work collaboratively both in the office and out in the community.

Invest in quality: We’re committed to providing the best atmosphere for our clients and our team. Our commitment is seen in our beautiful workspace for our employees and a comforting space for our clients and in offering the extra touches like coffee + tea stations, and a collaborative environment for our team. We promote continued education for our clinicians through a training reimbursement program in evidence-based practices so clients can feel safe knowing their therapist is always growing in their skill.

Promoting inclusion: We promote hiring clinicians of varying backgrounds, beliefs, and specialties to better serve the diverse and unique experience of our clients. It’s also important that our office promotes a foundation of diversity, equity, and inclusivity in its culture and practice.

Reports to: CLINICAL DIRECTOR

Duties/Responsibilities:
• Provide feedback, encouragement, training, support, and leadership to the team.
• Understand and take an active, independent role in improving Trellis Counseling’s commitment to the community by proactively recruiting and interviewing clinicians in open offices that meet our community needs.
• Responsible for assisting in making hiring decisions for clinicians.
• Regularly review and recommend updates to existing policies and procedures.
• Develop, implement, and support the streamlining of processes to benefit Trellis Counseling and its clients.
• Develop and implement effective strategies to promote the continued growth of Trellis Counseling.
• Develop and implement protocols to ensure successful communication between clinicians and management.
• Improve upon clinical and administrative metrics.
• Maintain a clinical caseload of 10 clients per week in addition to Assistant Clinical Director responsibilities which are estimated at 20-30 hours per week.
• Perform on-site clinical counseling services to clients of Trellis Counseling in accordance with company policies.
• Understand and follow all policies and procedures of Trellis Counseling as an Assistant Clinical Director and Clinician.
• Regular and reliable attendance and timely arrival to work is required. This is a hybrid position with some work at Hope House and some work off-site.
• Conduct and regulate job duties in a professional manner so as to maintain and increase the good will and reputation of Trellis Counseling.
• Be respectful of and cooperative and collaborative with co-workers.
• Manage, be accountable for, and improve the practice’s client experience and ensure client satisfaction.
• Collaborate with the Director of Client Experience and Site Supervisors on improving overall client and employee experience.
• Ability to identify areas where we need organizational improvement and in client experience and initiate the improvement measures.
• Stay highly organized.
• High attention to detail and ability to prioritize various projects independently.
• Passion for working with others (being collaborative) and helping our team members grow and learn.
• Understand the roles and tasks for all positions in the company and provide support to positions as needed.
• Ability to handle and provide straight-forward feedback to the leadership team members.
• Be a problem solver and think ahead to ensure any challenges don’t greatly impact progress or outcomes for clients.
• Ability to set goals and develop achievable timelines to hit them.
• Other duties as may be assigned.

Qualifications and Skills:
• Master’s Degree or Doctoral Degree in counseling or social work.
• Active, unrestricted license (PhD, PsyD, LCSW, LMFT or LPC) in the State of Oregon (must be fully licensed). A copy must be provided to Trellis Counseling.
• Prior experience in a private practice setting both as a clinician and in a supervisory or management role.
• Align with Trellis Counseling mission, vision, and values.
• Knowledge of the roles and duties of Trellis Counseling administrative and clinical positions and functions.
• Knowledge of Trellis Counseling client experience goals and how to achieve client satisfaction.
• Must be punctual in reporting to work.
• Be organized and detail oriented.
• Be a team player.
• Be able to work independently on tasks assigned.
• Have strong written and verbal communication skills and strong interpersonal skills.
• Make independent decisions regarding the management of the clinical and leadership team and direct reports.

This position is not right for you if you’re:
• Someone just looking for a job to clock in and out of.
• Someone who doesn’t feel passion for our mission, vision, and values.
• Someone who’s not a team player or prefer not to work collaboratively.
• Someone who wants to own their own business in the near future. If that’s you, awesome! But we’re not the place for you. We dedicate a lot of time to our teams, and provide the flexibility, autonomy, and space to allow each member of our team to get creative in their role. The ideal person is invested in time and energy in Trellis Counseling.
• Someone who doesn’t like to hop in and help others get their work done – we highly value teamwork.
• Someone who has difficulty leading teams and having candid conversations.
• Someone who has difficulty making decisions that grow the company.• Aligned with Trellis Counseling mission, vision, and values.
• Energized by helping others in a team and contributing to the growth of Trellis Counseling.
• Able to take direct and constructive feedback and run with it.
• Able to make tough decisions, have difficult conversations, and lead a team of people in a radically candid way.
• Energized by leading, making executive decisions, and making real impact.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We expressly prohibit any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of our employees to perform their job duties may result in discipline up to and including discharge.